At Rent Ready Guard, we respect your privacy and are committed to protecting the personal data you share with us. This policy explains in clear terms what data we collect, what we use it for, how we protect it, and your rights as the data subject. It is drafted in accordance with Law 81 of March 26, 2019 (Panama's Personal Data Protection Law).
1. Data controller
Rent Ready Guard, with offices in Panama City, Panama, is the controller of personal data collected through this website and our contact channels.
- Contact email: info@rentreadyguard.com
- WhatsApp: +507 6011-0128
2. Data we collect
We only collect data that you voluntarily provide when contacting us. This includes:
- Identification and contact data: name, email address, phone or WhatsApp number.
- Information about your property or situation: property type, service of interest, additional comments you choose to share in the form or via message.
- Basic technical data: IP address, browser and device type, automatically generated when you visit the site (we do not use advertising tracking cookies).
3. Purpose of processing
We use your data exclusively to:
- Respond to your request, inquiry, or quote.
- Send you a personalized written proposal and follow up on your case.
- Coordinate the delivery of contracted services.
- Comply with applicable legal, tax, or accounting obligations in Panama.
We do not use your data for mass advertising and we do not sell it to third parties under any circumstance.
4. Legal basis for processing
We process your data based on:
- Your express consent when you submit the form or contact us via WhatsApp/email.
- The performance of a contractual relationship when you hire one of our services.
- Compliance with legal obligations applicable to us.
5. Sharing data with third parties
To deliver the service you contract, we may share strictly necessary information with:
- Technicians, decorators, lawyers, accountants, or other professionals we coordinate on your behalf — only with the information relevant to their work.
- Authorities when required by law or court order.
We never transfer your data for third-party commercial purposes, nor do we send it outside Panama without your prior consent.
6. Storage and security
We keep your data for as long as needed to fulfill the purpose for which it was collected and, afterwards, for applicable legal retention periods. We apply reasonable security measures (restricted access, secure storage, encrypted HTTPS communications) to protect your information from loss, misuse, or unauthorized access.
7. Your rights as data subject
Under Law 81 of 2019, you may exercise the following rights at any time:
- Access: know what data we hold about you.
- Rectification: correct inaccurate or outdated data.
- Erasure / cancellation: request that we delete your data, provided there is no legal obligation to keep it.
- Objection: object to a specific processing of your data.
- Portability: receive a copy of your data in a structured format.
To exercise any of these rights, write to info@rentreadyguard.com or message us on WhatsApp at +507 6011-0128. We will respond within the legal time frames.
8. Cookies and similar technologies
This site uses cookies that are strictly necessary for its operation (loading fonts, language). We do not use advertising cookies, cross-site tracking, or profiling. You can set your browser to block them, although some functions may not work properly.
9. Changes to this policy
We may update this Privacy Policy to reflect legal changes or changes in our processes. The date of the most recent revision will always appear at the top of this document. We recommend reviewing it periodically.
10. Contact
If you have questions about this policy or about how we process your data, write to us:
- Email: info@rentreadyguard.com
- WhatsApp: +507 6011-0128